Privacy Policy - Outingstheshow

1. Introduction

At Outings The Show (accessible via outingstheshow.com), we are committed to protecting the privacy and personal data of our users. We recognize the importance of safeguarding your personal information and adhere to the highest standards of data protection and privacy compliance, including those established under the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, disclose, transfer, and store your information when you use our website and services.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal information collected by outingstheshow.com through our website and associated services. For the purposes of data protection law, Outings The Show is the data controller responsible for determining the purposes and means of processing your personal data. If you have any questions regarding how we process your data, please contact us at [email protected].

3. Categories of Data Processed

We collect the following categories of personal data, depending on how you interact with our website and services:

a) Usage Data

We automatically collect information about your interaction with our website, including browser type and version, IP address, date and time of access, referral URL, session duration, page views, and navigation patterns.

b) Account Data

When you create an account, register for events, or make a purchase, we may collect your full name, billing and shipping addresses, email address, and phone number.

c) Profile Data

This includes preferences, saved settings, prior engagements (such as events attended or tickets bought), purchase history, and behavior on the platform.

d) Communication Data

If you contact us via email or submit inquiries through the website, we collect your correspondence, support request content, and any other communication history related to customer service.

e) Technical Data

Technical Data may include your device type, operating system, browser settings, language preferences, and system configurations used to access outingstheshow.com.

f) Transaction Data

We collect limited payment information (processed through secure third-party processors), purchase amounts, delivery addresses, and transaction identifiers when you complete purchases or reservations.

g) Preference Data

We record your communication preferences, opt-in/opt-out status for marketing, and stated or inferred interests related to events, content, or services.

4. Legal Bases for Processing

We rely on the following legal bases under applicable data protection laws:

– Consent: Where you have expressly given consent (e.g., to receive marketing).
– Performance of a Contract: Where processing is necessary to fulfill a contractual obligation (e.g., ticket purchases or account creation).
– Legal Obligation: Where we are required by law to process your data (e.g., tax compliance).
– Legitimate Interests: For the purposes of improving services, analyzing usage, detecting fraud, and securing the website—provided such interests are not overridden by your rights and interests.

5. Your Rights

Under GDPR and CCPA (where applicable), you have the following rights regarding your personal data:

– Right of Access: Request a copy of your personal data.
– Right of Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data, subject to lawful obligations.
– Right to Restrict Processing: Request temporary halt of specific data processing activities.
– Right to Data Portability: Request data in a structured, machine-readable format that can be transferred to another provider.
– Right to Object: Object to data processing activities based on legitimate interest or direct marketing.
– Right to Withdraw Consent: At any time where consent is the lawful basis for processing.
– California Rights (under CCPA): California residents may request information regarding personal data disclosed to third parties, request deletion, or request to opt-out of the sale of personal data—though outingstheshow.com does not sell personal data.

To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable laws and timelines.

6. Security Measures

We have implemented a comprehensive range of technical and organizational security measures to safeguard your personal information. These include encrypted communications (HTTPS), access control systems, secure data storage, multi-factor authentication where applicable, periodic security audits, employee training on privacy obligations, and regular backups to prevent data loss.

7. International Transfers

Your information may be accessed or processed by affiliates or trusted service providers located outside your country or region. Where personal data is transferred outside the European Economic Area or other jurisdictions with similar data protection laws, we use Standard Contractual Clauses and other lawful mechanisms to ensure an adequate level of protection in compliance with applicable regulations.

8. Data Retention

We retain your personal data only as long as necessary for the stated purposes or to comply with legal obligations. Retention periods depend on the nature of the data and the purpose of processing:

– Usage & Technical Data: retained up to 12 months for analytics and system diagnostics
– Account & Transaction Data: retained for up to 7 years for financial and legal compliance
– Profile & Preference Data: retained while the account is active and for a reasonable period afterward to respect marketing preferences
– Communication Data: retained for up to 3 years for record-keeping and service improvement

9. Cookie Policy

outingstheshow.com uses cookies and similar technologies to enhance user experience and provide essential services. Cookies may be categorized as:

– Essential Cookies: Required for website functionality (e.g., login, cart management)
– Functional Cookies: Remember user preferences and settings
– Analytics Cookies: Collect aggregated data for understanding how users engage with the site (e.g., Google Analytics)
– Performance Cookies: Monitor website performance to ensure stability and responsiveness

10. Cookie Management & Compliance

You have the right to control the use of cookies:

– EU visitors are presented with cookie consent banners in compliance with GDPR.
– You can accept or refuse categories of non-essential cookies at any time through our Cookie Settings.
– Browser settings can also be used to delete or disable cookies.
– We honor Global Privacy Control (GPC) signals and Do Not Track (DNT) preferences where applicable under CCPA.

11. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from individuals under 13 without verified parental consent. If we become aware that a child has submitted personal data without such consent, we will delete the information promptly. If you are a parent or guardian and believe we have collected data from your child, please contact us at [email protected].

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Material changes will be communicated via prominent notifications on our website or through direct correspondence. We encourage users to review the Privacy Policy periodically to stay informed.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]
Website: https://outingstheshow.com

Outings The Show is committed to upholding the rights and freedoms of its users in line with global privacy standards. For questions about this policy or to exercise your rights, reach out to us at the email address listed above.